Unknown Transaction

If you see "payrecover.co" on your billing or bank statement and you are not sure why you were charged, you may have purchased a product or a service from a merchant that uses our platform to recover failed transactions.

Identify the charge

  1. Search your email for a message from "payrecover.co". Check your spam folder if you can't find it in your inbox.
  2. Check the email for merchant information and transaction details.
  3. Contact the merchant directly if you have questions about the charge by emailing them or visiting their website.

Can't find the email?

If you can't find an email from "payrecover.co" or you are still unsure about the charge, please contact us by filling out the contact form on our website. We will get back to you as soon as possible.

Contact Us

You can contact us by filling out the contact form on our website, call our customer care line or email us directly. We will get back to you as soon as possible.

Issue not resolved?

Get in touch with us today.